While holidaying in San Diego we visited USS Midway an aircraft carrier which was decommissioned in 1992. In simple terms Mission Control back at the base, created the overall plan and strategy to win. This information was conveyed to the Captain of the Midway who was responsible for ensuring that they arrived at the designated point ready for deployment. The "Deck Boss" was responsible for the very complex maneuver required to dispatch and land the aircraft safely so that they could complete the Mission. He was supported by a team of navy personnel who gave updates of the position of each aircraft so that they took off and landed safely. It was explained that safe and successful take-off and landings took three things - everyone knowing what their role is, having a process which gives predictable results and practice, practice and more practice. But when it's real-time, those three key ingredients make a successful mission possible.
While all this was being explained I thought it was a great metaphor for running a profitable bookkeeping business. You are not only responsible for the bookkeeping for your clients, you need to look after the other departments in your own business in order for you to be successful:
- Leadership (Mission Control) - creates the Vision and Mission and unites the team
- Management (the Captain) - creates strategies to make sure the team are on track to fulfill the Vision and Mission and constantly reviews progress and makes necessary adjustments
- Finance (the Bursar) - Reports to Management the financial position so that they can make adjustments
- Production & Systems (Deck Boss) - creates the necessary systems and products to give consistent, reliable results for your clients and ensures the team are fulfilling the Mission on a daily basis
- Marketing & Sales
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